Empathy in action

Tanya News, Settlement in the Community News

“A kind gesture can reach a wound that only compassion can heal.” This quote has always been motivated Shakira Quraishi in her work helping disadvantaged clients to improve their living. Hamida, one of many Shakira’s clients, came to Canada as a Government-assisted refugee. She has been suffering from mental health issues and post-traumatic stress disorder for years after her head …

Social Assistance for Newcomers

Tanya Settlement in the Community News, Workshops and Group Sessions

Our settlement program workers receive many requests from clients who urgently need financial help, especially now during COVID-19 pandemic. Ontario Works (OW) provides temporary assistance towards the costs of housing and basic expenses for those who are not working or earning a very low income. It offers Financial assistance, Employment assistance and Emergency assistance available to people who are in …

Canadian Citizenship application updates

Tanya Settlement in the Community News, Workshops and Group Sessions

The immigration tests and citizenship ceremonies were put on hold in March 2020 to protect the health and safety of staff and clients, although new citizenship applications are still accepted by Immigration, Refugees and Citizenship Canada (IRCC). Citizenship comes with the right to vote and apply for a Canadian passport. Despite global travel restrictions, some people may still need to …

LSP: Successful Digital Transformation

Tanya News, Settlement in the Community News, Workshops and Group Sessions

With the library branches closed since the middle of March, our Library Settlement Partnerships (LSP) program workers have been working remotely. The team had to switch to digital service delivery and develop creative ideas to design new webinars and pieces of training for their clients, adding them to their everyday one-on-one settlement assistance. LSP program presented the current and upcoming …