Classification: C, Youth Program Worker
Compensation: $25.12 – $26.65 per hour
Hours: 28 hours per week
Start / End Date: As soon as possible – March 31, 2026, with possibility of extension
Reports to: Manager, Programs and Services
Posting Date: November 7, 2025
Reference Number: CLU-2025-17
Deadline to apply: Until filled

To apply, submit your cover letter and resume by email to the Executive Assistant at jobs@culturelink.ca, quoting the reference number.

CultureLink is a settlement and community organization with 36 years’ experience in developing and delivering services to meet the needs of diverse communities. CultureLink works within an anti-oppression framework and is committed to equity. This is a bargaining unit position.

Job Summary:

CultureLink’s Sankofa program serves newcomer, out-of-status, racialized, LGBTQIA+ and/or underserved youth, 13-29 of age, to support the healthy and positive development of participants. The Youth Worker is responsible for recruiting participants, implementing weekly group activities in partnership with other agencies, carrying out one-on-one sessions with clients and developing marketing materials and content for the program blog and website. The Youth Worker supports intergenerational activities, which includes Global Roots Garden Program. Global Roots matches youth volunteers with seniors to maintain community gardens.

In-person work at one or more sites will be required, depending on public health conditions. The Youth Worker must be proficient with technology and online tools (for example Zoom, Google Meets), and able to support clients to participate using technology and online tools.

Maintaining positive relationships with partners and CultureLink colleagues is essential to program success. All agency staff are also expected to support each other and to collaborate on agency-wide initiatives.

Duties:

• Implement workshops and programs, including a program focused on LGBTQIA+ newcomers (lesbian, gay, bisexual, transgender, queer, intersex, asexual, plus other gender identifies, or sexual orientations not included in this acronym).
• Take a proactive approach to outreach, connecting with the community both in person and online to promote the program and attract participants.
• Refer clients to other social services or assist clients in locating and utilizing community resources including legal, medical and financial assistance, housing, employment, transportation, day care and other services;
• Organize registration of participants for group activities, prepare programs and promotional material, and publicize events.
• Review client background information, interview clients to obtain case history and prepare intake reports.
• Coordinate with and proactively look for new community partners.
• Recruit and coordinate youth volunteers.
• Enter and maintain program statistics and client information into OCMS.
• May supervise placement students and volunteers.
• Other duties as assigned.

Required Work Capacities:

• Physical demands: sitting at a desk for computer work (50% of the workday) and meetings; lifting (files, laptop, and program supplies up to 5 kg)
• Non-physical demands: occasional deadlines; variety of tasks
• Social/emotional demands: teamwork; relationship/network-building; exposure to emotional situations; working closely with the public, with clients and with colleagues
• Cognitive/mental demands: attention to detail; self-supervision/autonomy; multitasking; organizational ability/time management, adaptability, sound judgement, effective written communication

Qualifications:

• Post-secondary program or degree in a field relevant to human services, or a combination of equivalent experience and education
• Three years of community work experience
• Strong oral and written communication skills in English
• Facilitate the use of digital outreach tools and social media (i.e. Instagram, Facebook, Twitter)
• Proficient in MS Office, and various social media tools.
• Ability to use digital outreach tools and social media (i.e., Instagram, Facebook, Twitter)
• Proficiency in OCMS (OCASI Client Management System), is an asset.
• Satisfactory Vulnerable Sector Screening within the past six months
• Must be authorized to work in Canada.

Job title: Seniors Facilitator, Parkdale Community Information Program
Classification: Seniors Facilitator, part-time
Compensation: $18.82-$19.86 per hour
Hours: 21 per week
Start Date: As soon as possible
Reports to: Manager, Programs and Services
Posting Date: December 1, 2025
Reference Number: CLU-2025-16
Deadline to apply: Until filled

To apply, submit your cover letter and resume by email to the Executive Assistant at jobs@culturelink.ca, quoting the reference number.

CultureLink is a settlement and community organization with over 35 years of experience in developing and delivering services to meet the needs of diverse communities. CultureLink works within an anti-oppression framework and is committed to equity. This is a bargaining unit position.

Job Summary:

The Parkdale Community Information program supports low-income and equity-deserving residents who face barriers to accessing community information and services through the following activities: information workshops on a range of topics including how to access government services and benefits; digital learning sessions; community events to reduce social isolation and promote belonging, and one-to-one information and referral to ensure our services and supports are needs-based and enable individuals to address their needs and priorities.

The Seniors Facilitator plans and implements the activities of the program. Maintaining positive relationships with volunteers, placement students, instructors, local partners and multicultural participants is key to project success. All agency employees are expected to support each other and to collaborate on agency-wide events.

The ideal candidate will be knowledgeable about community and government services available to seniors, have excellent communication and presentation skills, and be able to support seniors of all demographics. Proficiency with technology and online tools (Microsoft Office, Teams, Canva) will be considered a strong asset.

Duties

• Organize registration of participants
• Prepare program content
• Create promotional material, and publicize events
• Coordinate volunteers and placement students
• Maintain program statistics in OCMS database

Required Competencies

• Physical demands: sitting at a desk and using a computer for 50% of the workday; lifting; working in an open office
• Non-physical work related capacities: occasional deadlines; variety of tasks
• Social/Emotional demands: teamwork; relationship/network-building; working closely with the public, co-workers and supervisor
• Cognitive/mental demands: attention to detail; multitasking; organizational ability/time management, adaptability, sound judgement

Qualifications

• Secondary school diploma
• One year of work experience in a community services setting
• Satisfactory Vulnerable Sector Screening within the past six months
• Fluency in a second language is an asset
• Must be authorized to work in Canada.