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Newcomer Settlement Program

Immigration involves a lot of administrative tasks that will likely be unfamiliar for you as a newcomer. Our Newcomer Settlement Program (NSP) team can help you with a range of these responsibilities, from filling out forms to resolving issues with your immigration status and everything in between. If you’re looking for some general help dealing with day-to-day life as a new immigrant and you’re not sure where to turn, we’re here to support you.

One of the events we run as part of this program is Orientation to Ontario (O2O). This course, offered over two or three days, guides you through the settlement process, making sure you can access local resources and services which may benefit you. You’ll learn about many relevant topics and have the opportunity to ask questions throughout.


  • Get help with your immigration and citizenship application forms.
  • Find out how to obtain a work permit or sponsor a family member.
  • Learn how to resolve issues with your immigration status.
  • Receive referrals to social services and learn how to access healthcare and education services.
  • Understand how to apply for or renew your permanent resident card.
  • Meet a friendly face who can answer questions and provide reassurance.
  • Take part in events like O2O to further develop your settlement knowledge and confidence.


  •  This program is open to all newcomers, regardless of your settlement status.

How to join

  • Contact us to make an appointment with one of our team members:

Paul St. Clair, speaks Czech and Slovak

Alexandra Erdelyi, speaks Hungarian)

Ivana Tvrdonova, speaks Czech and Slovak

Please visit our Events Calendar for details of O2O events offered as part of this program.

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