One-On-One Settlement Assistance

Our settlement services are offered to newcomers, immigrants, citizens, and refugees; we also provide customized programming available for women, youth and seniors. NSP (Newcomer Settlement Program), LSP (Library Settlement Partnerships) and SCS (Settlement in Community Spaces) programs provide appropriate services to all newcomers regardless of their immigration status helping them fully engage in all aspects of Canadian life. We identify newcomer needs and support them with information and referrals about community and government services for healthcare, legal issues, housing, employment, education, language training; we also assist with applications, documentation and referral translation services. Newcomer settlement workers are providing these services in a variety of languages based on community needs and in the different locations including Toronto City Hall, Housing Connections, Wellesley Community Centre, Wellesley Place Employment&Social Services for SCS program and three Toronto Public Library branches for LSP program: Eatonville, Lillian H. Smith and Mimico Centennial Libraries.

If you need to contact one of our settlement worker for one-on-one appointment or group information sessions, feel free to call them at:

Paul St. Clair (NSP) 416-588-6288 x 216 Speaks Czech & Slovak
Ivana Tvrdonova (NSP) 416-588-6288 x 236 Speaks Czech & Slovak
Alexandra Erdelyi (NSP) 416-588-6288 x 436 Speaks Hungarian
Olisa Thompson (NSP) 647-404-5662
Shakira Quraishi (SCS) 416-997-2175 Speaks Farsi
Claudia Montoya (LSP) 647-404-2235 Speaks Spanish
Celia Cruz-Hew (LSP) 416-931-6536 Speaks Tagalog
Stanley Teo (LSP) 647-404-8857 Speaks Mandarin