Since the onset of the COVID-19 pandemic, we are following the advice of public health agencies and monitoring the situation closely to adjust our programs and services accordingly.
Our Main Office, Youth and Children Centre, Bike Hub and Parkdale Community Information Centre are closed and all group programs have been cancelled until further notice. However, our settlement and employment workers continue to offer support to clients via phone and email.
Furthermore, to provide our clients with a list of resources, we have gathered some of the information made available to the public. This list is by no means complete, nor is it necessarily an endorsement. New and emerging resources are surfacing daily and we will be updating this list regularly as more information becomes available.
- For information about the disease: Coronavirus Disease Pandemic, from the World Health Organization
- For updates and information in Canada: Coronavirus Disease from the Public Health Agency of Canada
From the Government of Canada
- COVID-19 information hotline: 1-833-784-4397
- Support for individuals and families: Canada’s COVID-19 Economic Response Plan
- Avoid all non-essential travel: Offical Global Travel Advisory
From the Province of Ontario
If you are concerned that you may have been exposed to or are experiencing symptoms of COVID-19, please start by visiting the Ministry of Health website and taking their self-assessment. Please do not visit a COVID-19 assessment centre unless you have symptoms. Do not call 911 unless it is an emergency. Contact your primary care provider or Telehealth Ontario at 1-866-797-0000 if you’re experiencing symptoms of the 2019 novel coronavirus.
From the City of Toronto
- COVID-19 updates
- Toronto Public Health Hotline: Telephone: 416-338-7600, TTY: 416-392-0658, PublicHealth@toronto.ca
- City Response to COVID-19: Affected City Services & Facilities, Social Support
Speak to a Staff Member
If you or someone you know needs help or information, please call our main office (416-588-6288) and, when prompted, dial one of the following extension numbers to leave a message. Make sure you state your name, number and reason for calling. A member of our teams will follow up with you as soon as possible.
- General requests/information — Extension 200
- Settlement Workers in Schools — Extension 218
- Settlement in the Community/Help with Immigration — Extension 221
- Mental Health — Extension 212
- Find a job — Extension 215 or 209
- Cybersecurity Program — Extension 240
- Mentorship — Extension 210
- Youth and Senior Services — 416 766 6288 extension 200
- Nai Choir — 647-767-7598
- Bike Programs — Extension 229
You can also contact us via email at firstname.lastname@example.org.